ShotGramDelete your account and data
Delete it yourself, inside the app
- Open ShotGram and sign in.
- Go to your profile, then Settings.
- Tap Delete account.
- Type DELETE to confirm.
The account and its data are removed immediately and permanently. This cannot be undone.
If you cannot sign in
Email support@shotgram.app from the address on the account, with the subject Delete my account and your username. We verify ownership and delete the account within 30 days, and reply to confirm.
What is deleted
| Data | What happens |
|---|---|
| Account, email, username, profile details | Deleted permanently |
| Posts, reels, stories, photos and videos | Deleted permanently |
| Comments, likes, follows, clan membership | Deleted permanently |
| Direct messages you sent | Deleted permanently |
| Security and moderation records (sign-in events, reports about your account) | Kept up to 12 months where required to prevent abuse and meet legal obligations, then deleted |
| Encrypted backups | Rotated out within 30 days |
Deactivate instead
If you only want to disappear for a while, use Settings → Deactivate account. Your profile and content are hidden and return when you sign in again.